Privacy Policy for Wallpit.com
1. Introduction
At Wallpit.com, we are firmly committed to protecting the privacy, security, and personal data of our users. We recognize the importance of safeguarding your personal information and ensuring compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (“CCPA”), and other applicable privacy laws. This Privacy Policy outlines how we collect, use, store, and protect your personal data across our website and services.
2. Scope and Role of Data Controller
This Privacy Policy applies to all personal data collected through your use of Wallpit.com, including visits to our website, use of our services, purchases through our platform, or interactions with our team. Wallpit.com acts as the Data Controller in accordance with GDPR and as a Business under CCPA, meaning we determine the purposes and means of processing your personal data.
You may contact us regarding this Privacy Policy at any time via email at [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data:
– Usage Data: Information about how you use our site, including IP address, browser type, device identifiers, pages visited, session times, interaction logs, referring URLs, and diagnostic logs.
– Account Data: Personal details you provide when registering or updating your account, such as full name, address, email address, and phone number.
– Profile Data: Information relating to your preferences, purchase history, saved items, wish lists, browsing habits, and user-generated content.
– Communication Data: Records of your communications with us, such as support requests, emails, live chat correspondence, feedback, and complaints.
– Technical Data: Device type, operating system, screen resolution, language settings, timezone, system configurations, and other technical diagnostics.
– Transaction Data: Payment and billing details, product orders, delivery addresses, order history, and financial transactions processed through Wallpit.com.
– Preference Data: Your preferences related to marketing communication, newsletter subscriptions, and interests gathered from site activities or surveys.
4. Legal Bases for Processing Personal Data
We process your data under the following legal bases:
– Consent: Where you have explicitly given permission to process certain personal data, such as marketing preferences or cookie settings.
– Contractual Necessity: When processing is required to perform our contractual obligations, such as fulfilling orders or managing your account.
– Legal Obligation: In cases where we are legally required to process your data, such as for tax or regulatory compliance.
– Legitimate Interests: When we have a legitimate interest that is not overridden by your privacy rights, such as detecting fraud, analytics to improve our services, or securing our platform.
5. Your Rights
Under the GDPR and CCPA, you have the following rights, which may vary depending on your region:
– Right of Access: Request details about the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data subject to certain conditions.
– Right to Restriction of Processing: Ask us to restrict the processing of your personal data under specific circumstances.
– Right to Data Portability: Request transmission of your data to another controller in a structured, commonly used format.
– Right to Object: Object to the processing of your data where it is based on our legitimate interest or for direct marketing purposes.
– Right to Withdraw Consent: Withdraw any consent you have provided at any time.
– Rights under CCPA: In addition to the above, California residents may opt out of “sale” or “sharing” of personal data, and request information about data collection, usage, and disclosures over the past 12 months.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
Wallpit.com employs appropriate organizational and technical measures to safeguard the personal data we collect, including:
– Encryption of data in transit via HTTPS/TLS protocols.
– Encryption of sensitive data at rest where applicable.
– Access controls and authentication mechanisms restricting access to authorized personnel only.
– Regular security audits and assessments.
– Secure backup systems to prevent data loss.
– Ongoing staff training on data protection policies and procedures.
7. International Transfers
Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA) or your jurisdiction. In such cases, we ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or similar legally recognized safeguards applicable in your region.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, and to comply with legal, regulatory, or internal policy requirements. Specific retention periods:
– Usage and Technical Data: up to 12 months for analytics and administration.
– Account and Profile Data: retained for the life of your account and up to 36 months after inactivity.
– Communication Data: retained for a period of 24 months for audit and support records.
– Transaction Data: retained for 7 years to satisfy tax and financial recordkeeping obligations.
– Preference Data: retained until you update or withdraw your preferences.
Upon expiry of retention periods, data is securely deleted or anonymized.
9. Cookie Policy
Wallpit.com uses cookies and analogous tracking technologies to improve user experience and analyze site usage.
Types of cookies used:
– Essential Cookies: Necessary for navigation, login, and security functions.
– Functional Cookies: Remember user preferences and settings.
– Analytics Cookies: Gather data for website traffic, usage trends, and performance improvements.
– Performance Cookies: Help us enhance speed, responsiveness, and UX.
Cookies may be set by Wallpit.com or third-party providers. For detailed information, refer to our standalone Cookie Policy.
10. Cookie Management & Compliance with GDPR and CCPA
Upon visiting Wallpit.com, users are presented with cookie consent options. You may accept, reject, or customize your cookie preferences via the cookie banner or by accessing your browser settings. Under GDPR, cookies (except essential ones) are not used without prior consent. Under CCPA, users may opt out of certain third-party cookie usage considered as “sale” or “sharing” of personal data.
You may also exercise cookie rights via browser tools such as “Do Not Track” or global privacy control (GPC) signals, which we respect where legally required.
11. Special Protections for Children
Wallpit.com does not knowingly collect, store, or process personal data from children under the age of 13. If we become aware that a child under 13 has submitted personal information, we will take immediate steps to delete that data. If you are a parent or guardian and believe your child has provided us personal data, please contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to amend this Privacy Policy at any time in response to emerging legal, regulatory, or operational requirements. Any changes that materially affect how your information is handled will be communicated via banners on Wallpit.com, direct email notification where required, or other effective methods.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Email: [email protected]
Website: www.wallpit.com
We are fully committed to upholding your privacy rights, maintaining transparency in our data practices, and ensuring compliance with all applicable privacy regulations. Please do not hesitate to contact us if you have any concerns or wish to exercise your data protection rights.